Please read this policy carefully to understand our practices regarding your personal information and your rights regarding the data you provide.
Collection of Personal Data
One Thornbury may collect and process personal data when you interact with our website, avail of our services, make a reservation, or communicate with us. This personal data may include, but is not limited to:
- Contact information (such as email address, phone number, and postal address)
- Arrival and departure dates
- Payment information, such as credit card details
Storage and Retention of Personal Data
Protection of Personal Data
One Thornbury has implemented appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, alteration, loss, or disclosure. We regularly review our security policies and procedures to ensure your data is secure. In the event of a data breach, we have procedures in place to mitigate potential harm.
Use of Personal Data
One Thornbury may use your personal data for the following purposes:
- To communicate with you regarding your reservation or inquiry
- To improve our website and services
- To send promotional offers and newsletters (only with your consent)
- To comply with legal and regulatory obligations
- To administer bookings and payments
Compliance with International Data Protection Regulations
One Thornbury complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We respect your rights and provide mechanisms to exercise them.
As a user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request access to the personal data we hold about you.
- Right of Rectification: You may request that any incomplete or inaccurate data be corrected.
- Right to Erasure: You have the right to request the deletion of your personal data, under certain conditions.
- Right to Object: You can object to us processing your personal data for specific purposes, or in certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and have it transferred to another data controller, where technically feasible.
To exercise your rights or make any inquiries regarding your personal data, please Contact Us using the details provided at the end of this policy.
Data Security Measures
One Thornbury implements the following security measures for data protection:
- Secure data storage, encryption, and access controls.
- Regular updating and testing of security measures.
- Employee confidentiality agreements.
- Access restrictions and user authentication protocols.
- Employee education and training on data protection.
One Thornbury ensures that any third-party services we use for data processing meet the same standards of data protection as required by international regulations.
Third-Party Data Sharing
One Thornbury understands the importance of confidentiality and does not sell, trade, or transfer your personal data to third parties without your prior explicit consent, except where required by law or to provide you with the requested services. However, we may share anonymized and aggregated information for statistical, analytics, or research purposes.
For any privacy-related concerns, inquiries, or requests, please contact our Data Protection Officer:
Email: [email protected]
We strive to respond to privacy-related inquiries and requests promptly.
Last updated: 24-Jul-2023